Our implementation service for Blackbaud Luminate Online® and Blackbaud TeamRaiser® is accredited by Blackbaud as we have demonstrated the knowledge and expertise required to deliver implementation and migration services at a high standard of quality. We may offer additional services to complement this implementation service that has been accredited by Blackbaud.

We design, build and support campaigns and fundraising technology for hospitals and healthcare organizations across the US and Canada. Our campaigns are designed to acquire, retain or upgrade constituents using personalization, automation and by fully utilizing features in your Blackbaud platforms.

During the initial month of the project, our approach centers on a collaborative discovery phase, laying a solid foundation for the subsequent phases. This crucial period focuses on establishing objectives, outcomes, and key performance indicators (KPIs), while also looking at opportunities for segmentation and personalization that work with your audience. In the second month, efforts shift toward the design and development of essential fundraising tools, including initial donation forms and email templates. By the third month, these assets are refined and finalized, setting the stage for the launch of an initial email automation series - such as a welcome series. This leads to the last phase, where all planned elements are actively implemented, and comprehensive and personalized training is provided to ensure your team is fully equipped to manage and sustain the new platform.